Orders can be canceled within 3 days of payment. However, if the garments have already entered the production phase after the 3-day period, a cancellation charge equivalent to 40% of the order value will be applied.
Yes, we do offer the option for rush orders. Simply specify the need for a rush order when placing your production order. It's crucial to indicate this requirement during the ordering process, as requesting a rush after order submission may be subject to our production schedule limitations. Please note that a rush fee, calculated on a per-day basis, applies to expedite the processing of your order.
We are committed to providing prompt service. You can expect a response within 24 hours for quotes or any other inquiries. Our goal is to ensure timely and efficient communication to meet your needs.
No, we prioritize the confidentiality of our clients' product designs. At Cut and Sew Apparel, we have strict measures in place to ensure the security of your intellectual property. We do not share, disclose, or reveal any details of your unique product designs to third parties. Your trust in our commitment to confidentiality is of utmost importance, and we take all necessary steps to safeguard your proprietary information.
Yes, you can order a sample before committing to a wholesale yoga apparel order. Pre-production samples follow the same process as large-scale production. We accommodate sample requests before the actual production order, but there are charges for sample shipment. A reasonable deposit is required to confirm your commitment to the production order. We offer both prototyping and sample production services, and the sample fee is $50.
For samples, the processing time is approximately 7 days. Larger wholesale orders are typically completed within 30 days or less. We ensure efficient service and provide real-time updates to keep you informed about your order status throughout the entire process.
Our minimum order quantity is just 300 pieces per design. We support smaller orders, allowing apparel companies and brands worldwide to start with unique designs and test the market hassle-free.